Return Policy
Returns & Damage Claims
* No Returns/Refunds: As our products are custom-sized to your door, we do not accept returns or offer refunds for change of mind.
* Damage Protection: We only offer replacements or refunds in the rare event that a product is delivered damaged.
* The "Golden Rule" for Claims: To qualify for a claim, you must record a continuous video starting from the unboxing of the package through to the installation.
* Submission: Email your unedited video proof and order number to teamthesetuu@gmail.com within 24 hours of receiving the product.